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LeenBulletin Product Advisory and Recall Management Software

Product recalls are usually a critical issue for manufacturing companies. Manufacturers need to avoid expensive warranty claims, limit damage to the reputation of both the company and the brand, and most importantly avoid product liability litigation. It is therefore vital to complete the recall in a timely manner to reduce the impact on customers and limit liability. Some product types incur frequent product recalls, and these can be unnecessarily expensive for manufacturing companies in both administrative time and management resources.

LeenBulletin addresses all of these issues by automating and monitoring the process in a fast and efficient manner thus reducing the costs of recalls.

What is LeenBulletin?

LeenBulletin is solution that allows manufacturers to set-up service or product bulletins quickly using email alerts to dealers. The recall/bulletin administrator can publish all relevant technical information on a website for dealers to action and complete the recall/bulletin requirements. A file import feature allows the manufacturer to import dealer contacts and product data into the LeenBulletin software quickly. The status of each recall campaign or product advisory bulletin is displayed so both the dealer and the recall administrators have a clear picture of the progress by dealer, model and serial number. Administrators can add products to a recall by model and build date or individual serial number.

The system employs the comments system used in the LeenWarranty and LeenRecovery products to add comments and upload files to advise and prove the completion of the recall. CSV/Excel file exports allow further data analysis to be completed in spreadsheets or other software systems. LeenBulletin also integrates with the LeenWarranty warranty management software to process warranty claims resulting from the recall. LeenRecovery can be used to claim back recall costs caused by suppliers.

LeenBulletin is a product recall software that significantly improves the productivity of management and administrative staff. It allows management to quickly monitor progress and gain confidence that the recall is being processed in a timely and transparent manner, and it can reduce many days of work into hours.